PRIVACY POLICY

Effective Date: January 28, 2026

Introduction

TXM Hospitals ("we," "us," or "our") is committed to protecting the privacy of our website visitors and users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Information when you visit our website at https://txmhospitals.com (the "Website").

By accessing or using the Website, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not access or use the Website.

Information We Collect

We may collect the following types of information from you:

Personal Information: Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This may include:

  • Name

  • Contact information (email address, phone number, address)

  • Date of birth

  • Health information (medical history, treatment information, insurance information)

  • Payment information (credit card number, billing address)

  • Other information you provide to us (e.g., through forms, surveys, or communications)

Non-Personal Information: Information that does not directly identify you. This may include:

  • Browser type and version

  • Operating system

  • IP address

  • Device type

  • Website usage data (pages visited, time spent on the Website)

How We Collect Information

We collect information from you in the following ways:

  • Directly from you: When you provide it to us through forms, surveys, communications, or when you create an account or schedule an appointment.

  • Automatically: Through cookies, web beacons, and other tracking technologies when you visit the Website.

  • From third parties: From healthcare providers, insurance companies, or other third parties with your consent.

How We Use Your Information

We may use your information for the following purposes:

  • To provide and improve our services: To schedule appointments, provide healthcare services, process payments, communicate with you, and personalize your experience.

  • To comply with legal obligations: To comply with applicable laws, regulations, and legal processes.

  • For research and analytics: To analyze trends, conduct research, and improve our services.

  • For marketing and communications: To send you promotional materials, newsletters, and other communications with your consent.

Sharing of Personal Information

We may share your information with the following third parties:

  • Healthcare providers: To provide you with healthcare services.

  • Business associates: Third-party service providers who perform functions on our behalf (e.g., payment processing, data analysis).

We do not share, sell, or disclose your personal information to third parties for marketing purposes without your explicit consent, except where required by law.

Cookies

When you visit our Website, we may set cookies to improve your experience. These cookies help us understand how you use our Website and remember your preferences. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your information as long as necessary to provide our services or as required by law. You may request deletion of your personal data at any time by contacting us.

Your Rights Over Your Data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Children's Privacy

The Website is not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@txmhospitals.com.